Privacy Policy

Renner Therapy LLC
Effective Date: October 11, 2026
Last Updated: October 11, 2026

Renner Therapy LLC respects your privacy and is committed to protecting personal information collected through its website, https://rennertherapy.com. This Privacy Policy explains how information may be collected, used, and disclosed when you visit the website or contact the practice through its contact form.

This policy applies to the public website. It is separate from the Notice of Privacy Practices governing protected health information associated with clinical services.

1. Information We Collect

When you use this website, Renner Therapy LLC may collect information you voluntarily provide through the contact form, including your name, email address, telephone number (if provided), and the contents of your message.

Squarespace, the website hosting platform, may also collect technical information depending on the website's configuration. This may include your IP address, browser type, device information, pages visited, and information about how you interact with the website.

Please do not submit sensitive mental health information, detailed treatment histories, or urgent clinical concerns through the public contact form.

2. How We Use Information

Information collected through the website may be used to:

Respond to inquiries about therapy services.
Communicate with prospective clients about services and intake procedures.
Maintain, secure, and improve the website.
Address spam, fraud, or unauthorized activity.
Comply with applicable legal obligations.

Information will be used for these purposes as permitted by applicable law.

3. How Information May Be Shared

Renner Therapy LLC may share information with service providers when necessary to operate the website, process contact form submissions, or provide requested services. These providers may include Squarespace and other services actually used by the practice.

Information may also be disclosed when required or permitted by applicable law.

Renner Therapy LLC does not sell personal information as a business practice. The use of analytics, advertising, or tracking technologies, if any, will be evaluated in accordance with applicable privacy requirements.

4. Cookies and Similar Technologies

This website is hosted on Squarespace and may use cookies or similar technologies to support website functionality, security, visitor preferences, and analytics.

The cookies and technologies used depend on the website's configuration and any enabled third-party integrations.

The website may display a cookie banner that allows visitors to manage their preferences. The availability and effectiveness of these choices depend on the website's current settings.

You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Please refer to the Cookie Policy on this website for additional information.

5. Clinical Information and HIPAA

Information submitted through the public website contact form should not be assumed to receive the same protections as information submitted through a secure clinical system.

When applicable, Renner Therapy LLC handles protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, and the practice's Notice of Privacy Practices.

Clients should use the designated secure client portal for clinical communications and sensitive information when instructed to do so.

The Notice of Privacy Practices is a separate document that explains how protected health information may be used and disclosed and describes applicable privacy rights.

6. Secure Client Portal and Third-Party Services

Renner Therapy LLC may direct clients to a secure client portal or other external services for clinical communications, scheduling, payment, and related administrative tasks.

When you use an external service, that provider may collect and process information under its own privacy practices and applicable agreements with Renner Therapy LLC.

Please review the privacy information provided by the relevant service before submitting information through an external website.

7. Information Security

Renner Therapy LLC takes reasonable steps appropriate to the information and systems involved to protect information collected through the website.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please avoid submitting sensitive personal or clinical information through unsecured channels.

8. Children's Privacy

This website provides information about therapy services for prospective clients and their families, including teenagers and young adults.

Parents, guardians, and prospective clients may use the contact form for general inquiries. Please do not include detailed clinical information about a minor in a public contact form.

Consent, confidentiality, parental or guardian involvement, and the handling of clinical information for minors are addressed through the practice's clinical procedures and applicable laws.

9. Your Privacy Rights

Depending on applicable law and the type of information involved, you may have rights to request access to, correction of, or deletion of certain personal information collected through the website.

To ask a question or submit a request concerning website information, contact Renner Therapy LLC using the email address below.

Requests involving clinical records or protected health information are handled under the applicable clinical privacy procedures and laws.

10. Third-Party Websites

This website may contain links to third-party websites, including the secure client portal, professional directories, and social media platforms.

Renner Therapy LLC does not control the privacy practices or content of external websites. Visiting those websites is subject to their respective privacy policies and terms.

11. Changes to This Privacy Policy

Renner Therapy LLC may update this Privacy Policy when website features, business practices, or legal requirements change.

Updates will be posted on this page with a revised effective or last-updated date.

12.Confidentiality of Substance Use Disorder Records

Certain substance use disorder treatment records may be subject to additional federal confidentiality protections under 42 CFR Part 2 and other applicable laws. Where these protections apply, Renner Therapy LLC will handle and disclose those records in accordance with applicable legal requirements. This statement does not determine whether a particular record or service is subject to Part 2.13.